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Nii/Premise Equipment 22.1

PostedMarch 22, 2022
UpdatedMarch 24, 2022

Nii/Premise Equipment

Enhancements were made to the Nii and Premise Equipment functionality in Customer Master, promoting efficiency with fewer screens and clicks. The Accounting Master Inventory Transactions and the Accounting Master Inventory Editor screens were combined into one screen and renamed Nii AM Inventory Transactions. Similarly, the Accounting Master Premise Equipment Transactions and the Select Premise Equipment Items screens were combined into one screen and renamed Premise Equipment AM Inventory Transactions. With the new combined screens, users will be able to add more than one inventory or equipment item within the same screen. To review the Customer Master updates, please refer to the 22.1 CM Update letter.

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Delinquents

No Penalty Option for Delinquents

A new “No Penalty” option is now available for delinquent accounts, so users have the ability to send a late notice to an account, but keep the account from getting a penalty. An Expire Date, Alert, and reports are available for accounts flagged No Penalty.

A No Penalty check box was added to the Credit Node of the Service Order, with a corresponding Expire Date drop-down calendar. When checked, the account can receive a delinquent notice, but will not get a late fee during the Penalties process. The Expire Date can be set to limit the amount of time the account is exempt from penalties.

A No Penalty Alert is available for both Inquiry and Payments at Maintenance | Common | Alerts, and will display in the Alerts window for any accounts flagged No Penalty.

The Non-Zero Balance Report found in the report’s menu of the Delinquent process, contains a new No Penalty column to aid in identifying No Penalty accounts.

The Credit Attributes report, and the Grid Report – Account can be used to discover accounts flagged as No Penalty. The Credit Attributes report has a new group box for No Penalty Options, and the Grid Report – Account includes No Penalty, and No Penalty Expire Date selections.