MACC
MACC Client Central

Welcome to MACC’s Client Central!

You will find everything you need to take full advantage of MACC’s products and services. There is contact information for all of MACC’s Teams, details on training you can take, links to information on MACC events, and much more.

We are here to help! Call us at 1-800-622-2502 or send us a message.
We are here to help! Call us at 1-800-622-2502 or send us a message.

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Learn something new

Latest MACC Minute Training

MACC Minute Training videos give you the opportunity to learn new Customer Master, Accounting Master, and eMACC skills in a short amount of time at no cost. Watch the latest video above or login to Client Central for many more.

Training makes your job easier

MACC’s Training Team has decades of experience in guiding our clients in the use of our products. They’ll show you how to get the most out of Customer Master and Accounting Master to make YOUR JOB EASIER, your teams MORE EFFICIENT, and your company MORE PROFITABLE.

 

Training options to meet your unique needs

  • MACC MINUTES – Short training videos you and your team can watch at any time. You can learn a lot in a short amount of time!
  • WEB TRAINING – Work one-on-one with a MACC Trainer from the comfort and convenience of your office. Almost 100 courses are available.
  • JUMP START TRAINING – Informative and in-depth instruction is available through Jump Start Training courses held at our headquarters in Blair, Nebraska. Our Jump Start courses are perfect for new employees.
  • IN-OFFICE – MACC’s Trainers can also come to your office for customized instruction tailored to meet specific goals to improve operational efficiency.

Login and Visit the Training Page for more information

MACC Success Story

MACC’s Web API provides easy access to after-hours support vendors

Learn how one of your peers uses our Web API to efficiently deliver 24×7 support as it grows its service territory.

© 2025 Mid America Computer Corporation |  1-800-622-2502  |  webmaster@maccnet.com

© 2025 Mid America Computer Corporation
1-800-622-2502
webmaster@maccnet.com

 

Delinquents

No Penalty Option for Delinquents

A new “No Penalty” option is now available for delinquent accounts, so users have the ability to send a late notice to an account, but keep the account from getting a penalty. An Expire Date, Alert, and reports are available for accounts flagged No Penalty.

A No Penalty check box was added to the Credit Node of the Service Order, with a corresponding Expire Date drop-down calendar. When checked, the account can receive a delinquent notice, but will not get a late fee during the Penalties process. The Expire Date can be set to limit the amount of time the account is exempt from penalties.

A No Penalty Alert is available for both Inquiry and Payments at Maintenance | Common | Alerts, and will display in the Alerts window for any accounts flagged No Penalty.

The Non-Zero Balance Report found in the report’s menu of the Delinquent process, contains a new No Penalty column to aid in identifying No Penalty accounts.

The Credit Attributes report, and the Grid Report – Account can be used to discover accounts flagged as No Penalty. The Credit Attributes report has a new group box for No Penalty Options, and the Grid Report – Account includes No Penalty, and No Penalty Expire Date selections.