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FCC “All-In” Video Charge

PostedFebruary 5, 2025
UpdatedFebruary 5, 2025

The FCC now requires cable operators and direct broadcast satellite (DBS) providers to prominently display the “all-in” price for video programming on bills and promotional materials. The “all-in” price consolidates all fees associated with video programming, including costs related to broadcast retransmission, regional sports, and entertainment programming. However, taxes, administrative fees, and equipment fees are excluded from this total. If video services are part of a bundled package (e.g., with internet or phone services), the “all-in” rule requires clear disclosure of the video programming portion’s cost. Providers must present the “all-in” price as a single, prominent line item on bills. MACC is dedicated to assisting our clients with FCC regulations and has added a new option to the USP code to meet this requirement.

Maintenance | Common | USP: A check box labeled “FCC All-In Charge” was added to the Services Options group box in the USP Editor for USPs with a network type of video (CBL). When the FCC All-In Charge box is checked, the USP will be included in the total for the All-In Video Programming message on the face page (first page) of the bill. USPs within bundles will be included in the total. The box is disabled on USPs with a blank or other network type such as telephone.

During billing, all USPs with the option checked and having a network type of cable/video will be totaled for each account, and a message will display on bills with a total of all the video charges. The message will display as “Total Video Programming Charge: $57.34.”

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Delinquents

No Penalty Option for Delinquents

A new “No Penalty” option is now available for delinquent accounts, so users have the ability to send a late notice to an account, but keep the account from getting a penalty. An Expire Date, Alert, and reports are available for accounts flagged No Penalty.

A No Penalty check box was added to the Credit Node of the Service Order, with a corresponding Expire Date drop-down calendar. When checked, the account can receive a delinquent notice, but will not get a late fee during the Penalties process. The Expire Date can be set to limit the amount of time the account is exempt from penalties.

A No Penalty Alert is available for both Inquiry and Payments at Maintenance | Common | Alerts, and will display in the Alerts window for any accounts flagged No Penalty.

The Non-Zero Balance Report found in the report’s menu of the Delinquent process, contains a new No Penalty column to aid in identifying No Penalty accounts.

The Credit Attributes report, and the Grid Report – Account can be used to discover accounts flagged as No Penalty. The Credit Attributes report has a new group box for No Penalty Options, and the Grid Report – Account includes No Penalty, and No Penalty Expire Date selections.