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Disable PII 23.1

PostedMarch 17, 2023
UpdatedMarch 17, 2023

Clear and Disable PII (Personally Identifiable Information) from Customer Master

In an effort to keep security a priority and remove potential vulnerabilities an update script is available to permanently clear and disable all PII (Personally Identifiable Information) fields from Customer Master. Please contact your MACC Software Support Representative for assistance if interested in clearing PII.

 The data in the following fields can be permanently cleared and disabled so information cannot be entered into the fields going forward:

  • Credit Screen 
    • License (Driver’s License Number)
    • Social Security Number (Credit ID)
    • Federal Tax ID (2nd Credit ID)
    • Tribal ID
    • DOB (Date of Birth)
    • Spouse DOB (Spouse Date of Birth)
      • Note: Clearing this data may compromise your company’s ability to retrieve credit report scores from Experian.
  • Co-Applicant Screen
    • License
    • Social Security Number
    • Tribal ID
    • DOB
  • Lifeline Screen
    • DOB
      • Note: Not having a DOB on this screen may compromise the ability to use Customer Master for NLAD  filings.
    • Last four digits of the Social Security Number
    • Tribal ID
  • ACP  Screen – Service Order | Internet Network | Internet Node | ACP Icon:
    • DOB 
      • Note: Not having a DOB on this screen may compromise the ability to use Customer Master for ACP filings.
    • Last four digits of the Social Security Number
    • Tribal ID

Note: All the PII data fields are removed as a whole from the database, not on a one-to-one basis.

Table of Contents

 

Delinquents

No Penalty Option for Delinquents

A new “No Penalty” option is now available for delinquent accounts, so users have the ability to send a late notice to an account, but keep the account from getting a penalty. An Expire Date, Alert, and reports are available for accounts flagged No Penalty.

A No Penalty check box was added to the Credit Node of the Service Order, with a corresponding Expire Date drop-down calendar. When checked, the account can receive a delinquent notice, but will not get a late fee during the Penalties process. The Expire Date can be set to limit the amount of time the account is exempt from penalties.

A No Penalty Alert is available for both Inquiry and Payments at Maintenance | Common | Alerts, and will display in the Alerts window for any accounts flagged No Penalty.

The Non-Zero Balance Report found in the report’s menu of the Delinquent process, contains a new No Penalty column to aid in identifying No Penalty accounts.

The Credit Attributes report, and the Grid Report – Account can be used to discover accounts flagged as No Penalty. The Credit Attributes report has a new group box for No Penalty Options, and the Grid Report – Account includes No Penalty, and No Penalty Expire Date selections.