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Aha! – Create a link in CM to Access

PostedSeptember 24, 2023
UpdatedSeptember 24, 2023

Access Aha! Ideas Portal from Customer Master

If you haven’t heard, MACC’s Product Team launched a new tool to help gather and maintain great ideas. “Aha!” is a positive and collaborative environment where users of our products can recommend software enhancements and VOTE for great ideas entered by their peers. This feature is a web-based tool developed by Aha! and you must register to become a contributor. To make it convenient for our users, an “Aha! Ideas Portal” button was added to the main menu bar in Customer Master.

Users must contact MACC to register their email for access to the Aha! Ideas portal. Contact your Client Solutions Manager at MACC or send an email to MACCProdDevl@MACCnet.com and provide the email you would like to register.

Clicking the Aha! Ideas Portal button will open the sign-in page in the user’s default browser. Users will need to verify their email and create a password. Once a user is in the Aha! portal they can submit enhancement ideas as well as vote for other ideas.

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Delinquents

No Penalty Option for Delinquents

A new “No Penalty” option is now available for delinquent accounts, so users have the ability to send a late notice to an account, but keep the account from getting a penalty. An Expire Date, Alert, and reports are available for accounts flagged No Penalty.

A No Penalty check box was added to the Credit Node of the Service Order, with a corresponding Expire Date drop-down calendar. When checked, the account can receive a delinquent notice, but will not get a late fee during the Penalties process. The Expire Date can be set to limit the amount of time the account is exempt from penalties.

A No Penalty Alert is available for both Inquiry and Payments at Maintenance | Common | Alerts, and will display in the Alerts window for any accounts flagged No Penalty.

The Non-Zero Balance Report found in the report’s menu of the Delinquent process, contains a new No Penalty column to aid in identifying No Penalty accounts.

The Credit Attributes report, and the Grid Report – Account can be used to discover accounts flagged as No Penalty. The Credit Attributes report has a new group box for No Penalty Options, and the Grid Report – Account includes No Penalty, and No Penalty Expire Date selections.