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23.2 Integrated Mapping Solution in MACC Mobile

PostedDecember 18, 2023
UpdatedDecember 18, 2023

Home | CM | Map View: A “Map View” button was added to the MACC Mobile Home screen.

When accessed, a general view of the map based on the Web Map geospatial details will be displayed.

CM | Account List Item: A “Map View” menu was added to the Account Tier list dropdown. Clicking Map View takes the user to the network address Lat/Lon when present, otherwise the general view.

The menu contains all network addresses for the account. If there are multiple network addresses across the network tiers, the user can select one of the network addresses to view on the map. The Map View will appear and is based on the geospatial details of the network address.

The Map View node is also available at the Account tier dropdown when accessing a Sales Lead, Service Order, Address List Item (network,) and Trouble Ticket.

When the map displays the map view is based on the network addresses geospatial details. Using the “Query Items the current Viewport” button a view of the infrastructure at the location displays. Clicking on an object will show a more detailed description.

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Delinquents

No Penalty Option for Delinquents

A new “No Penalty” option is now available for delinquent accounts, so users have the ability to send a late notice to an account, but keep the account from getting a penalty. An Expire Date, Alert, and reports are available for accounts flagged No Penalty.

A No Penalty check box was added to the Credit Node of the Service Order, with a corresponding Expire Date drop-down calendar. When checked, the account can receive a delinquent notice, but will not get a late fee during the Penalties process. The Expire Date can be set to limit the amount of time the account is exempt from penalties.

A No Penalty Alert is available for both Inquiry and Payments at Maintenance | Common | Alerts, and will display in the Alerts window for any accounts flagged No Penalty.

The Non-Zero Balance Report found in the report’s menu of the Delinquent process, contains a new No Penalty column to aid in identifying No Penalty accounts.

The Credit Attributes report, and the Grid Report – Account can be used to discover accounts flagged as No Penalty. The Credit Attributes report has a new group box for No Penalty Options, and the Grid Report – Account includes No Penalty, and No Penalty Expire Date selections.