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Client Central Home > What’s New in 21.2

What’s New in 21.2

Our FAVORITE FEATURES in Customer Master 21.2

Carolyn Young

Carolyn Young

The ability to auto-fill stage fields

I think clients are going to appreciate the ability to auto-fill stage fields in Service Order, Sales Lead, and Trouble Tickets. The fewer clicks the better!

Celeste Lux

Celeste Lux

Employee pictures

My favorite enhancement in 21.2 is the ability to upload employee pictures. I like that this enhancement gives customers an extra layer of security. It confirms, via email, that the person at the door has been dispatched from their service provider by allowing a visual confirmation.

Crystal Olsen

Crystal Olsen

Account Contact Information

Clients are really going to like a new feature on the Account Contact Information screen. It will now auto populate the “Show On Ticket” option when adding a new contact.

Dakota Fine

Dakota Fine

Auto Send to Third Party Calendar checkbox

I really like the new Auto Send to Third Party Calendar checkbox. The fact that you can send the calendar to a third-party scheduler is awesome and seems like it will help each employee keep all schedules they may have all in one area.

Dee Anna Jensen

Dee Anna Jensen

Editing a service order on selective bundles

I like the idea of editing in a service order on selective bundles. Instead of having to out date the current bundle and rebuild a new bundle, you can just change a couple of the “selective options” chosen by a customer.

Kris Larsen

Kris Larsen

Billing approval button

The billing approval button in Bill Cycle Processing/Step 5 will be a lot easier to use than having to send an email for approval.

Margaret Stoltz

Margaret Stoltz

Scheduler

I love the new look and flexibility of options to manage work with the ease of drag and drop events within the calendar.

Robbin Rasmussen

Robbin Rasmussen

Spellcheck

We added spellcheck functionality in 21.2. This feature will be extremely helpful when creating a new bill message, when adding a comment to an account, or writing a description for a Trouble Ticket.

Shane Easterling

Shane Easterling

Automated bill approval

The new automated bill approval enhancement will make the billing process more seamless.

Our FAVORITE FEATURES in Accounting Master 21.2

Kate Behrendt

Kate Behrendt

1099 Error Report

I like the 1099 Error Report, which will provide 1099 validation during the 1099 tax form and eFiling process. It will be really helpful during the upcoming tax season!

Lane Wolff

Lane Wolff

Pay Differential Codes for TMS

My favorite new features are the Pay Differential Codes for TMS. They look really easy to set up and will be very helpful for employees who work in the field.

Mark Uphoff

Mark Uphoff

The link between TMS PTO requests and Scheduler

Customers will find the link between Paid Time Off requests in TMS and the Advanced Scheduler in Customer Master to be really useful. It will make it much easier to schedule appointments based on availability.

Payton Shaw

Payton Shaw

Reassign Check Numbers Tool

The Reassign Check Numbers Tool is my favorite new feature. The updated tool saves time when reassigning multiple check numbers, allowing users to run one process instead of reassigning check numbers one-by-one.

Tim Carlson

Tim Carlson

The new barcode scanning option

I am a fan of the new barcode scanning option in MACC Mobile. It will really be very helpful for all Inventory-related functions.

Get all the details…view the 21.2 product documents

Step One – Log-in to Client Central

  1. Click the button below and our Client Login page will open in a separate window.
  2. Using your company’s credentials, login to Client Central using the Username and Password fields. Don’t remember your credentials? Click here for assistance.
  3. Once logged-in, minimize or close the Client Login page and move on to Step Two.

Step Two – Access each Product’s Update Letter or Enhancement Summary Page

  1. Once you are logged-in to Client Central, click on the button below to access the desired document.
  2. You will be taken to the appropriate document’s page.
  3. The 21.2 content will be labeled.

Version 21.2 Training Options – Featuring What’s New Wednesdays!

Take advantage of all the new features in version 21.2 of Customer Master and Accounting Master by taking “What’s New” training.

There are two scheduling options! Join us for What’s New Wednesdays or we can schedule a separate time for your company’s training. Choose whatever option works best for you!

Schedule for What’s New Wednesdays

All times are Central.

  • What’s New in Accounting Master 21.2 – 10:00 a.m.
  • What’s New in Customer Master Master 21.2 – 10:00 a.m.
  • What’s New in Customer Master Master 21.2 – 3:00 p.m.

Course descriptions and a registration form are available below. If you have questions, please contact your MACC Software Support Representative.

What’s New in Customer Master 21.2

Estimated length: 90 minutes Cost: $120
What’s New in Customer Master 21.2 will review enhancements related to Selective Bundles, how to make Equipment and Inventory changes in Trouble Tickets, Web Map-It, HUBB and Performance Measures updates, and major updates to the Advanced Scheduler.

What’s New in Accounting Master 21.2

Estimated length: 60 minutes Cost: $80
What’s New in Accounting Master 21.2 will review enhancements related to Reassigning and Reissuing Checks, the introduction of Inventory Bundled Items, PTO Requests displaying in Customer Master Scheduler, along with other report and security role changes.

A microphone and speaker are required for all classes with training delivered using Microsoft Teams.

Register for What's New Training

Fill out my online form.

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