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Spring into learning!

3 days, 16 classes and unlimited opportunities…all for just $99* per person!

You’ll learn new, time-saving skills from the comfort of your office, with the opportunity to take just the classes best suited for your role at your company.

Reminder…you can watch classes later

We are recording the classes from April and clients who register for the Pop-up Training will have the opportunity to view them after the classes are over.

*These courses are not WOW Training.

April Pop-up Training Schedule

Schedule is subject to change.

Tuesday, April 19th

Time (Central)Courses
8:30 a.m. - 10:00 a.m.Customer Master Tips and TricksWhat's New in Customer Master 22.1What's New in Accounting Master 22.1
10:30 a.m. - NoonE911 Pro TipsAccounting Master MACC MobileFun with Work OrdersHidden Potential of Web Reporting
1:00 p.m. - 2:30 p.m.Speedy Disconnect/ReconnectAddress Management Pro TipsThe Best of MessagingAccounting Master Tips and TricksCustomizing Accounting Master ReportsMoney-Saving Email and eBill Tips
3:00 p.m. - 4:30 p.m.Scheduling Best PracticesBill Cycle Processing Best PracticesAccounts Payable 101

Wednesday, April 20th

Time (Central)Courses
8:30 a.m. - 10:00 a.m.Scheduling Best PracticesAddress Management Pro Tips
10:30 a.m. - NoonBill Cycle Processing Best PracticesThe Best of MessagingWhat's New in Accounting Master 22.1Customizing Accounting Master ReportsMoney-Saving Email and eBill Tips
1:00 p.m. - 2:30 p.m.Speedy Disconnect/ReconnectE911 Pro TipsAccounting Master MACC MobileAccounts Payable 101Hidden Potential of Web Reporting
3:00 p.m. - 4:30 p.m.Customer Master Tips and TricksWhat's New in Customer Master 22.1Accounting Master Tips and TricksFun with Work Orders

Thursday, April 21st

Time (Central)Courses
8:30 a.m. - 10:00 a.m.Speedy Disconnect/ReconnectE911 Pro TipsAccounting Master Tips and TricksAccounts Payable 101Hidden Potential of Web Reporting
10:30 a.m. - NoonCustomer Master Tips and TricksAddress Management Pro TipsWhat's New in Customer Master 22.1What's New in Accounting Master 22.1
1:00 p.m. - 2:30 p.m.Bill Cycle Processing Best PracticesThe Best of MessagingFun with Work Orders
3:00 p.m. - 4:30 p.m.Scheduling Best PracticesAccounting Master MACC MobileCustomizing Accounting Master ReportsMoney-Saving Email and eBill Tips

Course List and Descriptions

Accounting Master MACC Mobile
In this session we will explore the Accounting Master functions in MACC Mobile. This is a great class for your Inventory specialist and Accounting Master users.

Accounting Master Tips and Tricks
This session will be a review of some commonly asked questions and tips suggested by our Software Support Team. Our trainer will show you how to take advantage of these suggestions.

Accounts Payable 101
This entertaining session will be a high-level review of Accounting Master’s AP basics. Learn about invoices, paying multiple vendors using multiple payment types, and partial vendor payments.

Address Management Pro Tips
“Less is More” is a great motto to use when searching for an address. During this session, we will discuss how to use the Address Suite, moving information to the Miscellaneous field, managing zip codes, and more.

Bill Cycle Processing Best Practices
During this session, the trainer will guide you through the billing checklist – explaining each step in detail. We’ll also provide recommendations on reports to use for quality control and balancing.

Customer Master Tips and Tricks
This session will be a review of some commonly asked questions and tips suggested by our Software Support Team. Our trainer will show you how to take advantage of these suggestions.

Customizing Accounting Master Reports
Do you dream of Accounting Master reports? If you answered “yes,” this session is for you! You can use the Financial Report Wizard for more than creating Income Statements and Balance Sheets! Let’s talk about it!

E911 Pro Tips
This session will uncover Customer Master’s E911 tools and explain the E911 automation. We’ll also provide tips to make corrections to E911 addresses.

Fun with Work Orders
Do you want to streamline the organization of your project details? We have just the thing! Let’s talk about Work Orders in Accounting Master and how you can gather important project elements to better analyze your project work efforts.

Hidden Potential of Web Reporting
Web Reporting has so much to offer! This session will be a review of how this valuable module can be used, along with some commonly missed, but helpful features!

Money-saving Email and eBill Tips
We will discuss options to cut costs when customers sign up for eBill and email bill. We’ll also look at suggestive marketing and reports to help you with the process. Finally, we’ll look at cost savings if you choose color bills.

Scheduling Best Practices
More and more companies are scheduling technician appointments. This session is a review of how to utilize the Scheduler so all of your appointments can be managed in one central location. It’s a must-see for your CSRs and dispatchers!

Speedy Disconnect/Reconnect
Are you manually creating orders for disconnects and reconnects? This session will guide you to use the Auto-Disconnect and Auto-Reconnect features in Customer Master to improve efficiency.

The Best of Messaging

The Messenger Suite is rapidly expanding and changing. This session will be a case study in the informational messages available for delivery to your customers.

What’s New in Accounting Master 22.1
During this session, we will review all of the new and exciting features in our spring release of Accounting Master…including adding multiple inventory items in the Network Inventory Interface and Purchase Order updates. Don’t miss it!

What’s New in Customer Master 22.1: During this session, we will review all of the new and exciting features in our spring release of Customer Master…including the option to preview recurring charges and estimated bills prior to Service Order Apply. It’s a must-see!

Questions? Please contact Julie Riecken at 402-533-5313 or jriecken@maccnet.com.

 

Pop-up Training FAQs

Q. My company subscribes to WOW Training. Is Pop-up Training covered under the WOW Training Plan?
A. The Pop-up Training courses are unique to the program and not part of the WOW Training Plan

Q. Is the $99 cost per person or per course?
A. The $99 fee allows each registrant to take all classes being offered during that specific Pop-Up Training session.

Q. If I sign-up, how many, or how few, courses can I take?
A. You can take as many of the courses as you wish. There is no minimum or maximum.

Q. How will I access the courses?
A. MACC Trainers will provide a web link to you in advance of your course(s). It will take you to a Microsoft Teams appointment where you can see the trainer’s screen.

Q. Do I need access to Microsoft Teams to take Pop-up Training?
A. While you can use Microsoft Teams, Microsoft’s latest browser, Edge, can also be used to access each course.

Pop-up Training Registration

Pop-up Training courses will be taught using Microsoft Teams. With Teams you will need to have a way to listen and talk through the PC such as a headset or microphone/speaker set up. Please contact our Training Team for details.