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MACC has a monthly newsletter (the eMessage) filled with important information for everyone at your company. It is sent via email during the first week of each month at no charge.

Your billing system is one of the most important parts of your operation. Our eMessage is the best source for tips and tricks on using MACC’s products. We also include information on MACC events, industry trends, and our famous featured recipe! Sign-up today as you don’t want to miss a single edition. 

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AM Year End Process Video

December 2025

  • AM Year-end Processing This guide is essential for anyone looking to effectively navigate the year-end accounting processes using Accounting Master.

MACCademy

September 2025

  • MACCademy our brand-new training video center, designed to help you and your team get the most out of MACC’s powerful tools.

 MACC|ONE: All together. One Solution.

July 2025

  • MACC|ONE is our new, modern, web-based product, designed to make your life easier.

MBTC 2025, A Golden Year ✨

June 2025

  • MBTC 2025 - Thanks for attending!
  • Click here to download presentations (password-protected, see MBTC emails)

2025 Jump Start Training Class Schedule

December 2024

Billing Services Documentation

November 2024

 

Delinquents

No Penalty Option for Delinquents

A new “No Penalty” option is now available for delinquent accounts, so users have the ability to send a late notice to an account, but keep the account from getting a penalty. An Expire Date, Alert, and reports are available for accounts flagged No Penalty.

A No Penalty check box was added to the Credit Node of the Service Order, with a corresponding Expire Date drop-down calendar. When checked, the account can receive a delinquent notice, but will not get a late fee during the Penalties process. The Expire Date can be set to limit the amount of time the account is exempt from penalties.

A No Penalty Alert is available for both Inquiry and Payments at Maintenance | Common | Alerts, and will display in the Alerts window for any accounts flagged No Penalty.

The Non-Zero Balance Report found in the report’s menu of the Delinquent process, contains a new No Penalty column to aid in identifying No Penalty accounts.

The Credit Attributes report, and the Grid Report – Account can be used to discover accounts flagged as No Penalty. The Credit Attributes report has a new group box for No Penalty Options, and the Grid Report – Account includes No Penalty, and No Penalty Expire Date selections.