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Reports 22.1

PostedMarch 18, 2022
UpdatedMarch 24, 2022

Technology Type Added to Unit Service Register Report

Reports | Billing | Unit Service Register: Technology Type was added to the Unit Service Register Report results, for networks with a Technology Type populated. Technology Type will be included on both the .pdf and .csv report results.

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Broadband Information Included in Network Grid Report

Grid Reports | Report Type – Network: The following selectable fields were added to the Grid Report – Network for Broadband reporting:

  • Broadband Type
  • IPv4 Address
  • IPv4 Subnet Mask
  • IPv4 Default Gateway
  • IPv4 Address Effective Date
  • IPv4 Address End Date
  • IPv4 Address Description
  • IPv4 Subnet
  • Subnet Next Hop Router
  • Subnet Effective Date
  • Subnet End Date
  • Subnet Description
  • IPv6 Address
  • IPv6 Effective Date
  • IPv6 End Date
  • IPv6 Description.

Note: A single network may have multiple IPv4 and/or IPv6 information, so the network may be displayed multiple times in the grid

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Table of Contents

 

Delinquents

No Penalty Option for Delinquents

A new “No Penalty” option is now available for delinquent accounts, so users have the ability to send a late notice to an account, but keep the account from getting a penalty. An Expire Date, Alert, and reports are available for accounts flagged No Penalty.

A No Penalty check box was added to the Credit Node of the Service Order, with a corresponding Expire Date drop-down calendar. When checked, the account can receive a delinquent notice, but will not get a late fee during the Penalties process. The Expire Date can be set to limit the amount of time the account is exempt from penalties.

A No Penalty Alert is available for both Inquiry and Payments at Maintenance | Common | Alerts, and will display in the Alerts window for any accounts flagged No Penalty.

The Non-Zero Balance Report found in the report’s menu of the Delinquent process, contains a new No Penalty column to aid in identifying No Penalty accounts.

The Credit Attributes report, and the Grid Report – Account can be used to discover accounts flagged as No Penalty. The Credit Attributes report has a new group box for No Penalty Options, and the Grid Report – Account includes No Penalty, and No Penalty Expire Date selections.